The Challenge

For our clients, Ujjivan Bank and Navana Tech, we collected over 10,000 questions in the healthcare, banking and agriculture domain to build a text-based Q&A system.

The Solution

Karya employed over 5,000 workers across 4 districts in Odisha crowdsource a list of 10,000+ questions people had regarding healthcare, banking and agriculture. We then asked our workers to annotate the questions and mark them for intent. This allowed us to create a question-bank and divide the 10,000+ questions into 50 different “intents”. For each intent, we worked with experts to provide the right answers. This allowed our client to build a chat-based Q&A systems where villagers across Odisha could ask questions about their bank, their agricultural practices and their health.